SHIPPING & DELIVERY

A)       Shipping & Delivery ( INDIA )

  • We aim to deliver your orders as efficiently as possible.

Processing Time

  • Orders are typically processed and shipped within 5–7 business days.
  • Custom-made orders may require an additional 3-4 business days.

Shipping Options (Within India)

  • Standard Shipping: 5–7 business days
  • Express Shipping: 2–3 business days (charges as per the logistics partner)
  • Cash on Delivery (COD): Not available as per company policy

Order Tracking

  • Once your order is shipped, we’ll share a confirmation email and a WhatsApp message with tracking details.
  • Important Notes
  • Delivery timelines are estimated and may vary due to external factors.
  • We do not deliver to P.O. Box addresses.
  • Check our full Exchange Policy. 

 

 Shipping & Delivery (International)

We offer international shipping to selected countries worldwide.

Processing & Shipping Time

  • Orders are typically processed and shipped within 7–15 business days, as shipping timelines vary from region to region.
  • Custom-made orders may require an additional 5–7 business days.

Shipping Timelines (By Region & Countries)
Estimated delivery timelines after dispatch may vary depending on the destination country and customs clearance:

  • South Asia (Nepal, Sri Lanka, Bangladesh, Bhutan, Maldives, etc.):
    7–10 business days
  • Middle East (United Arab Emirates, Saudi Arabia, Qatar, Oman, Kuwait, Bahrain, etc.):
    7–12 business days
  • Southeast Asia (Singapore, Malaysia, Thailand, Indonesia, Vietnam, Philippines, etc.):
    8–14 business days
  • Europe (United Kingdom, France, Germany, Italy, Spain, Netherlands, etc.):
    10–18 business days
  • North America (United States, Canada, etc.):
    10–20 business days
  • Australia & New Zealand (Australia, New Zealand, etc.):
    12–20 business days
  • Africa & Other Regions (South Africa, Kenya, Nigeria, etc.):
    12–25 business days

Express shipping may be available for select countries. Delivery timelines and charges will be shared accordingly.

Shipping Charges

  • International shipping charges are calculated based on destination, package weight, and courier partner.

Order Tracking

  • Once your order is shipped, we’ll share a confirmation email and a WhatsApp message with tracking details.

Customs, Duties & Taxes

  • Any customs duties, import taxes, or local charges applicable in the destination country must be borne by the customer.
  • We are not responsible for delays caused due to customs clearance or regulatory processes.

Important Notes

  • Delivery timelines are estimated and may vary due to customs, courier delays, weather conditions, or unforeseen circumstances.
  • We do not deliver to P.O. Box addresses.
  • In case of failed delivery due to incorrect address or recipient unavailability, reshipping charges will be borne by the customer.

 

 

Need Help? Contact us at support@eydis.shop

 

(c) Additional Fee

How long will it take for the order to reach me?

Please refer the product page for estimated shipping and delivery timelines for both domestic and international orders. From the time of order placed, it takes about 5-7 days for domestic orders and 13-15 days for international orders to reach you. 8 to 10 business days. Custom orders may take an extra [3-4] days. 

If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.

 

What can I do if my order dispatch is delayed?

We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please write to us at support@eydis.shop or call us on +91 9891314749 Monday to Saturday, 10AM to 7PM) and we will try our best to resolve your issues.

My order has been shipped. Can I track it?

For orders within India, once your order has been dispatched, you can track the order from My Order section.

You can track the status of your package 24 hours after your order is dispatched from our warehouse or vendor location